All Phases | Factum™

Phases Across Two Integrated Workflows

Factum connects Legal Reimbursement and RCM workflows in one sovereign platform - helping teams manage complex claims through structured processes built for complete reimbursement recovery.

Complete Recovery Workflow

Select a phase to see how Factum helps manage each step across your organization.

4 Phases

Factum RCM

Medical billing companies & healthcare providers

Structured workflows for managing the complete revenue cycle - from claims submission and payment posting to patient billing and financial reporting.

4

Integrated phases

97.8%

First-pass clean claim rate

~80%

Appeal overturn rate

Built on an Isolated, Secure Foundation

Our phases aren't just steps in a process - they are secure work zones designed for the highest level of medical-legal data protection.

Isolated Cloud Clusters

Each phase operates within a secure environment, preventing data leakage between work zones.

Audit-Ready Logs

Every status change across all phases is timestamped and logged for court-admissible evidence.

Custom Worklist Triggers

Set age-out rules to automatically escalate a claim to the next phase if a payer fails to respond.