Factum Complete™

A configurable healthcare RCM software solution connecting the provider revenue cycle in one structured environment, covering patient access and clinical documentation through claims, payments, denials, appeals, and reimbursement recovery.

Healthcare providers managing revenue cycle operations in-house, including hospitals and health systems, physician groups, specialty practices, and multi-location provider organizations.

Manage end-to-end RCM operations across patient access, documentation, coding, billing, payments, denials, appeals, and reimbursement recovery - while reducing manual efforts, improving workflow visibility, and giving provider teams full control over revenue performance.

Manage workflows from patient registration and eligibility through coding, claims, payments, collections, denials, appeals, and reimbursement recovery within one connected environment.

Maintain continuity between patient, clinical, claim, payment, denial, and recovery information so teams can work from connected data instead of isolated records.

Configure routing, tasks, approvals, notifications, document requests, and follow-up workflows around your organization’s revenue cycle processes.

Manage claims submission, payment posting, patient billing, A/R follow-up, and related billing workflows within one connected environment.

Monitor reimbursement activity, payer behavior, contractual expectations, denials, and payment variances to identify potential revenue leakage earlier.

Track clean claim rates, days in A/R, payments, denial trends, reimbursement performance, recovery activity, and other operational KPIs through configurable dashboards.