Factum Complete™
One Sovereign Software for Healthcare Providers
Factum Complete gives healthcare providers one configurable software solution to manage end-to-end revenue cycle operations, covering patient registration and eligibility through documentation, coding, billing, collections, denials, appeals, and reimbursement recovery.
94%
First-pass clean claim rate
Across provider billing workflows
40%
Reduction in days in A/R
Through connected revenue workflows
1
Connected RCM Environment
From patient access through reimbursement recovery
0
PHI Sent to Public AI APIs
Private AI within your controlled environment
PRODUCT OVERVIEW
What Is the Factum Complete Healthcare RCM Software Solution?
A sovereign, downloadable healthcare RCM software solution that centralizes RCM workflows from patient registration and eligibility verification through clinical documentation, coding, billing, collections, denials, appeals, and reimbursement recovery.
Factum Complete is built for healthcare providers managing end-to-end revenue cycle operations.
Factum Complete supports end-to-end RCM operations while bringing together provider-relevant workflows from both Factum RCM and Factum Recovery.
ONE PROVIDER SOLUTION | TWO POWERFUL CAPABILITY SETS
Bring Factum RCM and Factum Recovery Capabilities Into Factum Complete
Factum Complete can incorporate provider-relevant capabilities from both Factum RCM and Factum Recovery, giving healthcare organizations the flexibility to build the revenue cycle environment they actually need.
Factum RCM
Medical Billing
Bring core medical billing capabilities to manage:
- Claims Submission
- Payment Posting
- Patient Billing
- Denial Management
Factum Recovery
Reimbursement Recovery
Extend recovery capabilities for healthcare reimbursement to manage:
- Intake
- Dispute Resolution
- Litigation Preparation
- Litigation Management
- Billing
- Case Closure
CORE SOLUTION CAPABILITIES
Built for Healthcare Providers Managing the Full Revenue Cycle
The operational infrastructure needed to connect patient, clinical, billing, denial, and recovery workflows without forcing provider teams to operate across disconnected systems and processes.
End-to-End Revenue Cycle Management
Manage workflows from patient registration and eligibility through coding, claims, payments, collections, denials, appeals, and reimbursement recovery within one connected environment.
Patient-to-Revenue Data Continuity
Maintain continuity between patient, clinical, claim, payment, denial, and recovery information so teams can work from connected data instead of isolated records.
Workflow Automation
Configure routing, tasks, approvals, notifications, document requests, and follow-up workflows around your organization’s revenue cycle processes.
Medical Billing Operations
Manage claims submission, payment posting, patient billing, A/R follow-up, and related billing workflows within one connected environment.
Payer & Reimbursement Intelligence
Monitor reimbursement activity, payer behavior, contractual expectations, denials, and payment variances to identify potential revenue leakage earlier.
Dashboards & Reporting
Track clean claim rates, days in A/R, payments, denial trends, reimbursement performance, recovery activity, and other operational KPIs through configurable dashboards.
PLATFORM FOUNDATIONS
Powered by 4 Proprietary Platform Layers
Factum Complete is built on the Factum Core foundation and extended through private AI, integration infrastructure, and platform-wide security, giving healthcare providers one configurable environment for managing end-to-end revenue cycle operations.
Factum Core
The sovereign software foundation powering workflows, permissions, reporting, automation, configuration, and organization-wide operations across Factum Complete.
Factum AI
Private AI supporting documentation review, claim analysis, denial workflows, reimbursement analysis, document processing, and operational decision-making across Factum Complete.
Factum Join
Integration infrastructure connecting Factum Complete with EHRs, EMRs, practice management systems, clearinghouses, payer systems, and other healthcare applications.
Factum Security
Platform-wide security supporting data protection, encryption, authentication, role-based access controls, audit logging, and isolated deployment across Factum Complete.